Transition from Collaborate to Zoom

DeSales University recently executed a multi-year agreement with Zoom Communications, Inc. to provide web conferencing services to the university community. We are phasing out use of our other web conferencing platform, Blackboard Collaborate, between now and June 2019.

Collaborate-to-Zoom Transition Table
Program MAY use Collaborate through the end of MUST switch to Zoom by the beginning of
Traditional Day Spring Semester 2019 Fall Semester 2019
ACCESS ACCESS Session 4 ACCESS Session 5
DPT, M.Ed, MFA, MSPAS Spring Term 2019 Summer Term 2019
DNP, MACJ, MBA, MSIS, MSN Winter Term 2019 Spring Term 2019


What you need to know:

  • Both Collaborate and Zoom are available for use through June 15. However, DEIT encourages switching to Zoom as soon as possible since Zoom is our platform moving forward. The table above describes when your program needs to be completely cut over to Zoom.
  • Collaborate recordings will NOT be available in Collaborate after June 15. If you need to save a recorded Collaborate session, download it as an mp4 file and save it elsewhere. (The steps to locate and download recordings are available online – Recommended locations to store downloaded mp4 files include the DeSales media server or Panopto. Storing media files in Blackboard is not Contact DEIT for assistance.
  • Zoom is great! Try it. You can use Zoom both in and outside of Blackboard. Instructors can create a Zoom account by clicking the Zoom menu in a Blackboard course. Anyone in the university community (faculty, staff, students) can create a Zoom account by visiting You may use Zoom for both university-related and private communications, subject to the university’s Computing Use and Internet Policy.
  • Documentation for Zoom can be found at or, for instructors, within the DEIT Faculty Community in Blackboard.
  • Group and one-on-one Zoom training is available from DEIT.

Questions? Contact DEIT at 610-282-1100 x2290 or

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DEIT Winter Classroom Projects 

DEIT completed several projects over the Christmas break, including the addition of “Flex class” capability in Dooling Hall rooms 204 and 209, audiovisual system upgrades on the first floor in Dooling rooms 104 through 109, and enhancements to the Trexler Technology Center (TTC) audiovisual system.  

Flex Classrooms: Dooling 204 and 209 

Two video displays have been added in Dooling Hall rooms 204 and 209, one on the back wall and one on the side wall. A PTZ (pan-tilt-zoom) camera has also been added on the rear wall. At the podium there is a digital tablet that acts as a control. 

The new technology is used for evening Flex classes for our ACCESS and graduate programs. With a Flex class, students have the option of attending either in the traditional classroom or live online. The extra classroom displays show the remote students “Hollywood Squares” or “Brady Bunch” style (if anyone has an updated cultural reference, let us know).  

DeSales can now has seven specially-configured Flex classrooms: Gambet 206, 210, 228 and 232; and Dooling 051, 204, and 209. Flex classes may also be run using our three mobile carts and the distance learning classrooms in Campbell Hall and on the Bethlehem Area and Lansdale campuses.  

Dooling 104 through 109 Classrooms: Improved Reliability 

To improve the reliability of the audiovisual systems in the first floor Dooling Hall classrooms, DEIT staff upgraded the Crestron processors in the podiums and the Elmo document cameras. The systems are now simplified with all digital equipment and connections, which will increase reliability. 


Trexler Technology Center (TTC)

The systems now have all digital connections, which will increase reliability.  Also, the old screens have been upgraded to new widescreens and have been centered for both the left and right sections of student seating. 










Questions or comments? Contact DEIT at 610-282-1100 x2290 or   

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Inclement Weather? Run an Online Class!

With the possibility of winter weather just around the corner, consider hosting an online class session to keep your course’s schedule on track!

All faculty at DeSales now have access to the Inclement Weather? Run an Online Class! course within Blackboard. The course contains step-by-step instructions on how to set up a temporary online learning environment through the Zoom meeting software when inclement weather, a personal emergency, or any other situation interferes with normal class scheduling.

To access the Inclement Weather? Run an Online Class! course, navigate to your course listings and click on the bb-ZOOM-online-class: Inclement Weather? Run an Online Class! link.

*If you have questions concerning Zoom and how to run an online class session, contact the Distance Education and Instructional Technology (DEIT) department via or by phone at 610-282-1100 ext. 2290.

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Instructors: Deter Cheating with Respondus LockDown Browser and Monitor

Respondus LockDown Browser is DeSales University’s official tool for deterring cheating on online exams. Follow the links below to register directly with Respondus. There are sessions covering both basic and more advanced topics.

Questions? Contact DEIT at 610-282-1100 x2290 or

Instructor Training: LockDown Browser Advanced Settings

This in-depth training for LockDown Browser will focus on advanced settings and features – such as how to use external websites, spreadsheets and online calculators with LockDown Browser. The session will also include how students can use LockDown Browser on different devices, such as an iPad, and briefly review the add-on functionality that prevents cheating during non-proctored exams. The webinar will include a Q&A period at the end.

Wednesday, January 23rd at 3 pm ET (12 pm PT)

Thursday, February 14 at 2 pm ET (11 am PT)

Instructor Training for LockDown Browser & Respondus Monitor: Prevent Cheating During Online Exams

This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session provides a detailed demonstration of both applications, including new enhancements that make Respondus Monitor even more effective and easy to use.

Wednesday, January 30th at 3 pm ET (12 pm PT)

Thursday, February 7th at 1 pm ET (10 am PT)

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DEIT Faculty Staff Christmas Video Game Party – Tuesday, December 18, noon – 4 pm, Dooling Hall Skylight Lounge

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10 Tips for Effective Online Discussions (Guest Post: Edwige Simon via EDUCAUSE)

These tips can help educators ensure that online discussions are engaging and beneficial for college students.

View the full post here.

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Coming December 15th – Panopto 6.0

Panopto icon A new version of Panopto is being released the evening of December 15th. While most of the updates are administrative there are two changes that could affect faculty and students.
  • A new user interface. The Panopto web site ( will be getting a new look. It features a new collapsible navigation bar and resizable folder and system settings trays to improve site browsing and navigation.
  • A recycle bin. Administrators will have access to a recycle bin so deleted videos will be able to be restored. Note: to take advantage of this feature please contact the DeSales Help Desk ( or 610-282-1100 x4357).

Panopto will need to be taken offline temporarily to roll out the changes. On December 15th from 7:00 PM until approximately 11:00 PM Panopto is going to be unavailable . During this time recordings will not be available and new recordings will not upload. Note: recordings can still be made offline and uploaded after the outage ends.

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Upcoming Practice Maintenance Event

Maintenance is being performed on the Practice platform on Sunday, December 8th with an 8 hour maintenance window starting at 3:00 AM ET / 8:00 AM UTC. During this time, users will not be able to access or interact with Practice.

The purpose of this event is to significantly upgrade the technology stack supporting Practice. This upgrade will make the service more stable and performant and allow our engineering and professional services teams to innovate upon, extend, and customize the product to better meet customer needs.

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How DEIT Can Help

This post provides an overview of the services offered by the Distance Education and Instructional Technology department (DEIT). Even if you think you know us, you may wish to scan the major headings in case there is something that’s new to you.

Contact DEIT at 610-282-1100 x2290 or or visit us in Dooling Hall, Room 40.

About DEIT

DEIT is an academic administrative department under the auspices of the Provost. The purpose of the department is to support the faculty in their teaching mission, particularly regarding the integration of technology.

DEIT is led by Director Eric Hagan. The department has nine employees (eight full-time and one part-time). DEIT serves all faculty members whether they teach in the day, in ACCESS, or in graduate programs.

The main DEIT office suite is in Dooling Hall, Room 40. The office is staffed during the day, in the evening and on Saturday morning.

Smart Classroom Support

Under the leadership of Instructional Media Engineer Mike Yorgey, supported by Tom Cobb and Justin Bronstein, DEIT designs and maintains the smart classroom technology on all three campuses, including the classroom auditoriums. The smart classroom technology encompasses the audiovisual systems including the projectors/screens or smartboards, the Blu-ray players, the document cameras, the speakers, the cabling to connect laptops and other external devices, any webcams, the control panels, and all the equipment in the classroom podiums that make everything work.

If you encounter a classroom emergency that affects your ability to teach, contact the Help Desk at x4357 and they will dispatch a DEIT staff member to your location. For less urgent matters, submit a Help Desk ticket.

Blackboard and Other Teaching and Learning Software Systems

DEIT is responsible for managing the university’s learning management system, Blackboard Learn. DEIT’s primary Blackboard system administrator is Brother Harry Schneider, OSFS. Simple Blackboard “how-to” questions can often be answered by the Help Desk. More complicated questions or requests will be escalated by the Help Desk to DEIT or you may contact DEIT directly.

DEIT is also responsible for other general-purpose teaching and learning technologies such as:

  • Panopto (lecture recording and hosting system)
  • Blackboard Collaborate and Zoom (systems for live web-based meetings)
  • Respondus LockDown Browser and Respondus Monitor (systems for deterring cheating online tests)
  • SafeAssign (plagiarism detection tool)

Instructional Design

DEIT includes four instructional designers and technologists (Jim Holton, Chris Hewatt, Jen Walz, and Ted Schmittel) who can help you design effective courses, particularly courses that have an online or technology component. Whether it’s simply improving your course’s look and feel, configuring the gradebook properly, using the model course template effectively, or thinking more deeply about course design and pedagogical issues, DEIT staff are available to help you be more effective in the virtual or traditional classroom.

One way to use DEIT to improve your course is through our Course Makeover Program.

As part of the university’s quality control processes, DEIT staff review online and hybrid courses using a rubric based on best practices. Feedback is provided directly to faculty, often including recommendations for improvement and an invitation to partner with DEIT staff to make it happen.

Faculty Training

Before teaching an online or hybrid course for the first time, all instructors are required to complete the DEIT faculty onboarding process. DEIT’s faculty onboarding process focuses on course design and effective use of technology tools. In addition, DEIT host regularly scheduled training workshops for any faculty member that is looking to enhance their skills. The current workshop schedule is available at One-on-one or small group training sessions for members of a specific department are also available.

Video and Media Services

DEIT can help you create, edit, convert and host media for use in your courses. Services include:

  • Converting DVDs or VHS tapes or other media to a web-based format so they can be accessed with a web link via our streaming media server for easy playback. Request form here (login required).
  • Videography services (video recording instructor introductions, events, interviews, or local field trips for use in courses). Request form here (login required).
  • Streaming of existing media files.
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November 5th-9th: National Distance Learning Week!

NDLW Banner

The United States Distance Learning Association (USDLA) will be holding 10 virtual sessions throughout the week highlighting the best practices within the digital/distance learning community.

Many of the sessions are going to be showing in the DEIT office in Dooling 40-1. Feel free to stop by and join the conversation. You can also register for sessions and watch from your office/home. Information and registration options are available on this page –

A printable version of the session list is also available:

The topics this year are:

Monday, November 5th – Engagement

Tuesday, November 6th – Feedback and Support

Wednesday, November 7th – Credentials and Efficiencies

Thursday, November 8th – Quality of Learning and Accessibility

Friday, November 9th – Content and Feedback

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