Tag Archives: Help Desk

If you see something, say something (instructional technology edition)

Tweet Can’t get into Blackboard or email or MyDSU? Does the slide advancer “clicker” in your classroom not work? Is some other classroom technology component not working? Please submit a Help Desk ticket through the MyDSU portal or by emailing … Continue reading

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DEIT Instructor Help Desk Guide

Tweet DEIT has created the following guide to assist instructors in effectively utilizing DeSales’ 24/7 Help Desk solution: DEIT Instructor Help Desk Guide. This guide contains information on when the Help Desk should be contacted vs. when DEIT should be … Continue reading

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