Malware we are encountering

Recently we have noticed an increase in malware infections soliciting or involving tech support requests or warnings. These viruses or trojans can be attached to other software you intend to install on your computer. One notice seemingly from Microsoft, that your computer is having an issue, has been making the rounds recently. It directs you to call a phone number, and the individual on the other end of the line requests payment from you, and remote access to your PC. This is a known scam. If you are targeted, please shutdown your computer and call the Helpdesk at x4357 immediately. A member of the DeSales University I.T. staff will examine your computer as soon as possible. Thank you for your continued vigilance and cooperation in keeping our computer network safe.