As you are well aware, we had a crash and recovery of the voicemail system over the past week. Although most items a have been recovered, some of the programming features on many extensions may have been lost. There are 2 items that seem to need the most attention:
- Unified Messaging (Voicemail to email) accounts have been lost.
- Please contact firstname.lastname@example.org with your name, extension and email address. We will enable this for you.
- Message light is on and there are no messages
- Please contact email@example.com with your extension and we will reset the indicator light on your phone.
There may also be other small things you notice and we appreciate your help with letting us know about them so we can make note. Please feel free to contact us with any questions.